Appeal Process

Receiving Your Decision

If your loan application is not approved after a full review:

  • Decision Letter: You will receive a decision letter via email, which includes the reasons for the decline.
  • Appeal Link: The email will contain a link to appeal the decision.

How to Appeal

  1. Review the Decision: Understand the reasons for the decline as outlined in the decision letter.
  2. Click the Appeal Link: Use the link provided in the decline email to access the appeal form.
  3. Submit an Appeal:You can submit an appeal up to 30 days from the date of the decision. When appealing, be sure to:
    • Provide sufficient reasons for reconsideration.
    • Include any additional supporting documents or information that could impact the decision.

Considerations for a Successful Appeal

  • Detailed Explanation: Clearly explain why the decision should be reconsidered.
  • Additional Evidence: Include any new information or changes in circumstances that support your case.

By following these steps, you can ensure that your appeal is submitted correctly and considered promptly. For any further questions or guidance, please contact your Coach or the Windmill support team.


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